Jonathan (jon3) wrote,
Jonathan
jon3

Welcome to my world.




CONVERSATION LOG

OPER: SPRINT RELAY 1363F DIALING 617-476-8381 RINGING 1 ... 2 ... 3 ... (F) GOOD AFTERNOON

USER: hello andrea, this is

OPER: (EXPLAINING RELAY)

USER: Jonathan Hartford, I spoke to you earlier. GA

OPER: HI GA

USER: You were calling about the logica job, correct? GA

OPER: YES LET ME ASK U ARE U USING THE SERVICE BECAUSE U R DEAF Q

USER: Yes, I am

OPER: GA

USER: deaf. I recently had a Cochlear Implant surgery done, and I'm not 100% on the phone, but in person I do well. Sometimes when I get a good connection I have no problem, but earlier I wasn't getting you 100%. I expect that to improve over the next few months. GA

OPER: THIS PARTICULAR POSITION ENTAILS HEAVY CUSTOMER CONTACT THROUGHOUT THE WORLD AND ITS CRUCIAL TO HAVE EXCELLENT COMMUNICATIONS SKILLS AND WITH THE TECHNICAL ASPECT OF THE POSITION I DONT KNOW THAT THIS WOULD BE THE RIGHT ROLE FOR U

USER: I

OPER: GA

USER: Well, I have no problem communicating with people through email, and if there is any kind of problem with the phone, I can always use a relay. In fact, there are relay services that do language translation as well. It makes it even clearer to communicate with people who speak foreign languages. GA

OPER: I UNDERSTAND THAT BUT THIS IS A SUPPORT ROLE WHERE CUSTOMERS CALL IN WITH CRITICAL CRISIS GA

USER: OK, I think I see where you're going with this.

OPER: AND REQUIRE IMMEDIATE RESPONSE AND I DONT KNOW THAT THIS IS THE BEST VENUE TO SUPPORT THEIR NEEDS GA IF THIS IS A

USER: Good luc

OPER: WAS A

USER: k with your search.

OPER: PURE DELELOPMENT ROLE

USER: GA

OPER: OK TELL HIM THANK U FOR YOUR INTEREST AND GOOD LUCK TO U GA
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